burger icon
Extreme Casino New Zealand
Log In

Terms & Conditions

OBSERVE: Key legal terms require precise and accessible definitions for enforceability and user clarity. EXPAND: NZ compliance and industry standards demand explicit clarification of all roles, actions, and objects. REFLECT: The following definitions apply throughout these Terms:

  • Operator: The legal entity Anden Online N.V., operating extreme-casino-new-zealand via extreme-nz.com under Curacao eGaming license 1668/JAZ. All references to "we," "us," or "our" relate to the Operator.
  • User/Player: Any individual who accesses or uses the services of extreme-casino-new-zealand via extreme-nz.com.
  • Bet: Any monetary stake placed by a User on a game or event offered through extreme-nz.com.
  • Bonus: Any promotional credit or reward granted to Users, subject to specific terms and wagering requirements.
  • Wager: The act of staking funds, including bonus credits, on any game or event on extreme-nz.com.
  • Account: The registered profile belonging to a User, enabling participation in gaming and financial transactions.
  • KYC (Know Your Customer): Verification process requiring Users to submit identification and supporting documents to confirm their identity and eligibility.
  • Game: Any casino game, slot, or live event provided via extreme-nz.com.
  • Responsible Gambling: The Operator's and User's commitment to maintaining safe, fair, and legal gambling practices in accordance with NZ law.

Account Registration

OBSERVE: NZ law mandates strict age verification, identity checks, and user responsibility for account security. EXPAND: Integration of KYC, data accuracy, and fraud prevention is required. REFLECT: The following rules apply to account creation and maintenance:

  1. Eligibility: Only persons aged 18 years or older and legally permitted under NZ law may register for an account on extreme-nz.com. The Operator reserves the right to request proof of age and suspend accounts pending verification.
  2. Registration Process:
    • Users must complete the registration form with accurate, up-to-date personal information.
    • Email verification is required to activate the account.
    • KYC documentation, including valid government-issued ID and proof of address, must be submitted upon request. Accounts may be suspended until satisfactory documents are provided.
  3. User Obligations:
    • Users are responsible for maintaining the confidentiality of login credentials and must notify support@extreme-nz.com immediately if unauthorized access is suspected.
    • It is the User's obligation to provide accurate information and update details as necessary. Providing false, incomplete, or misleading information may result in account suspension or closure.
  4. Single Account Policy: Each User may maintain only one active account. Multiple accounts may be closed, and balances forfeited, in accordance with anti-fraud and responsible gambling measures.

Regional Compliance Note: Account registration and verification procedures fully comply with NZ anti-money laundering (AML) and responsible gambling regulations.

Betting & Gameplay Rules

OBSERVE: Betting operations must align with fair gaming, anti-fraud, and responsible conduct requirements. EXPAND: NZ and Curacao standards require clear bet parameters, user conduct policies, and game integrity clauses. REFLECT: The following rules apply to all play and betting activities:

  1. Bet Placement:
    • Bets must be placed through the User's registered account using available funds or valid bonuses.
    • Minimum and maximum bet amounts are specified per game and may be amended at the Operator's discretion.
    • Once a bet is placed and confirmed, it cannot be cancelled or modified except as explicitly allowed by game-specific rules or in the event of technical fault.
  2. Gameplay Integrity: Only fair play is permitted. Any attempt to manipulate results, employ unauthorized software (e.g., bots), or exploit system vulnerabilities will result in account suspension and forfeiture of winnings.
  3. Live Casino & Chat Conduct:
    • Users must not use abusive language, threaten other participants, or engage in harassment.
    • Cheating, collusion, or fraudulent behavior is strictly prohibited and may result in permanent exclusion from extreme-nz.com.
  4. Game Results: Game outcomes are determined by certified random number generators or live dealers as applicable and are final, subject to independent audit and regulatory oversight.

Bonus Terms

OBSERVE: Bonus offers are regulated to prevent abuse and ensure transparent conditions. EXPAND: NZ standards require clarity on activation, wagering, prohibited activities, and promotional limitations. REFLECT: The following terms govern all bonuses at extreme-casino-new-zealand via extreme-nz.com:

  1. Activation:
    • Bonuses are credited in accordance with specific promotional terms published on extreme-nz.com.
    • Only one bonus can be active at a time unless expressly stated otherwise.
  2. Wagering Requirements:
    • Bonus funds must be wagered a minimum number of times (as specified in each promotion) within 30 days of activation to become eligible for withdrawal.
    • Failure to meet wagering requirements within the stated period will result in forfeiture of bonus and any winnings derived from it.
  3. Prohibited Actions:
    • Bonus funds may not be used on certain restricted games or bet types, as detailed in the bonus terms.
    • Combining multiple promotions ("bonus stacking") or transferring bonuses between accounts is not permitted.
    • Any suspected bonus abuse, including coordinated play or fraudulent activity, will lead to bonus cancellation and possible account suspension.

Regional Compliance Note: Bonus policies are designed to align with NZ responsible gambling standards and anti-abuse regulations.

Payments & Withdrawals

OBSERVE: NZ and international legal frameworks govern secure financial transactions, anti-money laundering, and user protection. EXPAND: All payment and withdrawal methods, limits, and security protocols must be transparent and fair. REFLECT: The following terms apply to all monetary transactions at extreme-casino-new-zealand via extreme-nz.com:

  1. Deposit Methods:
    • Accepted payment methods include credit/debit cards, e-wallets, and cryptocurrencies (subject to availability and regulatory approval).
    • All deposits must be made from accounts held in the User's name. Third-party payments are not permitted.
  2. Withdrawal Methods:
    • Withdrawals are processed to the original deposit method wherever possible or an alternative approved by the Operator after KYC verification.
    • The Operator may set minimum and maximum limits per transaction and per period, as disclosed on extreme-nz.com.
  3. Processing Times & Fees:
    • Withdrawals are processed within 1-5 business days after successful account and KYC verification. Processing times may vary depending on method and external factors.
    • The Operator does not charge internal transaction fees but is not liable for third-party bank or payment provider charges.
  4. Refunds: In the event of erroneous deposits, unauthorized transactions, or account closure, refunds may be processed at the Operator's discretion, subject to investigation and applicable security checks.
  5. Bonus-Related Withdrawals: Withdrawals of bonus funds are subject to fulfillment of all wagering requirements and bonus terms.

Regional Compliance Note: All payments are subject to NZ anti-money laundering regulations and Curacao eGaming licensing requirements.

Limitation of Liability

OBSERVE: Legal obligations include fair game provision and result accuracy while limiting liability for events beyond the Operator's control. EXPAND: Industry and NZ regulatory norms require explicit exclusions and a cap on compensation. REFLECT: The following clauses apply:

  • Operator Obligations: The Operator undertakes to provide a fair, secure, and accurately managed gaming environment, with games tested and certified in accordance with applicable licensing conditions.
  • Exclusions of Liability: The Operator is not liable for:
    • Technical failures, interruptions, or delays caused by network issues, third-party systems, or force majeure events;
    • User device or software malfunctions;
    • Losses resulting from unauthorized access or breaches due to User negligence regarding account security.
  • Maximum Compensation: In no event shall the Operator's liability exceed the amount of the bet placed by the User in respect of the disputed game or transaction.

Regional Compliance Note: These limitations do not restrict statutory rights under NZ consumer protection law.

Intellectual Property Rights

OBSERVE: All site content, software, and branding are protected by intellectual property laws. EXPAND: NZ and international law prohibit unauthorized copying, distribution, or commercial use. REFLECT: The following terms apply:

  • Copyright Notice: All content, graphics, logos, software, and underlying technology on extreme-nz.com are the exclusive property of the Operator or its licensors and are protected by copyright and trademark laws.
  • Prohibition on Unauthorized Use: Users may not copy, reproduce, distribute, publicly display, or commercially exploit any part of extreme-nz.com without the express written permission of the Operator.
  • Third-Party Rights: Any third-party materials, trademarks, or content are used with permission and remain the property of their respective owners.

Privacy & Data Protection

OBSERVE: NZ privacy law and international standards require transparent data processing and user notification. EXPAND: The Operator's privacy policy must be referenced and accessible. REFLECT: All personal data is processed in accordance with the extreme-casino-new-zealand Privacy Policy. Users are encouraged to review the policy for details on collection, use, disclosure, and storage of personal information.

Changes to Terms

OBSERVE: Regulatory best practices require advance user notification and opt-out options for updated terms. EXPAND: NZ law mandates clear communication and user consent for significant changes. REFLECT: The following procedures apply to updates:

  • Notification: Users will be informed of material changes to these Terms via registered email address and/or prominent on-site banner notifications at least 7 days prior to the effective date of changes.
  • Acceptance: Continued use of extreme-nz.com following such notifications constitutes acceptance of the revised Terms.
  • Right to Discontinue: Users who disagree with any amendments may discontinue use of the site and request account closure before the new Terms take effect.

Termination & Suspension

OBSERVE: The Operator requires clear rules for account closure, grounds for suspension, and refund handling. EXPAND: NZ law mandates transparency in disciplinary procedures and user notification. REFLECT: The following apply:

  1. Grounds for Action: The Operator may suspend or terminate User accounts for:
    • Breach of these Terms;
    • Suspected fraud, money laundering, or other illegal activity;
    • Failure to provide required KYC documentation;
    • At the User's request.
  2. Procedure:
    • Users will be notified by email of the reason for suspension or closure.
    • All remaining balances (excluding bonuses and winnings from prohibited activity) will be returned to the User's verified payment method, subject to legal and regulatory obligations.
  3. Appeals: Users may contact support@extreme-nz.com for clarification or to appeal a termination decision within 30 days of notification.

Governing Law & Jurisdiction

OBSERVE: The Operator must specify the applicable law and dispute resolution venue. EXPAND: NZ users require clarity on cross-jurisdictional matters. REFLECT: These Terms are governed by the laws of Curaçao, subject to NZ consumer protection statutes where applicable. Disputes shall be resolved as follows:

  1. Primary Dispute Resolution: Users should contact support@extreme-nz.com to seek informal resolution.
  2. Formal Escalation: Unresolved disputes may be submitted to arbitration in Curaçao, unless prohibited by mandatory NZ law.
  3. Court Jurisdiction: Where arbitration is not enforceable, disputes will be subject to the courts of Curaçao, except as otherwise required by NZ law.

Regional Compliance Note: These provisions do not restrict rights provided under NZ law relating to online gambling and consumer protection.

Contact Information

OBSERVE: Users must have access to clear support and legal contact details. EXPAND: All provided corporate and support data must be integrated. REFLECT: For assistance or legal inquiries, contact:

All official correspondence should be directed to the Operator's headquarters. For urgent matters, please use the support email above.

Document Author: Ella Thompson