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Privacy Policy

This Privacy Policy explains the principles and procedures governing the collection, use, and protection of personal data by extreme-casino-new-zealand, operated exclusively via extreme-nz.com. It applies to all players and website visitors who interact with our services. The policy is effective as of 6 November 2025 and reflects current New Zealand privacy legislation and applicable industry standards.

Who We Are

OBSERVE: extreme-casino-new-zealand is owned and operated by Anden Online N.V., registered in Curaçao and conducting its online gaming activities exclusively through extreme-nz.com for New Zealand clients.
EXPAND: The company maintains adherence to Curaçao licensing and operates in accordance with New Zealand data protection standards.
REFLECT: All questions or concerns regarding data processing should be addressed to our Data Protection Officer (DPO) or support department.

Regional Compliance Note: While the company is registered in Curaçao, all privacy practices are aligned with the New Zealand Privacy Act 2020 and industry best practices for NZ online gambling operators.

What Personal Data We Collect

OBSERVE: extreme-casino-new-zealand collects and processes various categories of personal and technical data as part of its casino operations on extreme-nz.com.
EXPAND: This includes data necessary for account creation, legal compliance, user experience optimization, and regulatory reporting.
REFLECT: All data is collected in accordance with the principles of lawfulness, fairness, and transparency.

  • Personal Identification Data: Full name, date of birth, physical address, email address, phone number
  • Account and Transaction Data: Username, password (encrypted), account activity logs, deposit and withdrawal history, payment card or e-wallet information
  • Technical Data: IP address, device identifiers, browser information, operating system, access timestamps, log files
  • Behavioral Data: Game play and betting history, site navigation (clickstreams), interaction records, bonus usage
  • Cookies and Tracking Technologies: Session cookies, persistent cookies, third-party analytics and advertising cookies (see "Cookies & Tracking Technologies" below)

Regional Compliance Note: All data processed is limited to information strictly necessary for the provision of services and compliance with NZ regulatory requirements.

Legal Basis for Processing

OBSERVE: Data processing at extreme-casino-new-zealand on extreme-nz.com is grounded in legitimate and lawful bases as required by New Zealand law and international standards.
EXPAND: Each processing activity is matched to its appropriate legal justification, ensuring users' rights are protected.
REFLECT: The following legal grounds apply:

  • User Consent: Obtained for marketing communications, cookies, and certain data transfers. Users may withdraw consent at any time without affecting the lawfulness of prior processing.
  • Contractual Necessity: Processing required for the creation, maintenance, and operation of user accounts, payment processing, and provision of gaming services.
  • Legal Obligations: Compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations, tax reporting, and regulatory inquiries as required by NZ authorities and Curaçao licensing.
  • Legitimate Interests: Prevention of fraud and abuse, network and information security, analytics to improve user experience, and service personalization, balanced against the fundamental rights of data subjects.

Protective Clause: Where processing is based on legitimate interests, we ensure such interests do not override the user's rights and freedoms.

Purpose of Processing

OBSERVE: All personal data collected by extreme-casino-new-zealand through extreme-nz.com is processed for defined, legitimate purposes.
EXPAND: These purposes are directly related to the operation, security, compliance, and improvement of our casino services.
REFLECT: Data is used for:

  • Service Provision: Creation and management of user accounts, processing of deposits/withdrawals, and provision of casino games
  • Legal Compliance: Fulfillment of KYC/AML obligations, age and identity verification, regulatory reporting
  • Customer Support: Responding to user inquiries, processing complaints, and providing technical assistance
  • Marketing and Promotions: Sending promotional offers, newsletters, and updates where users have provided consent
  • Analytics and Service Improvement: Monitoring usage patterns, conducting statistical analysis, enhancing product offerings
  • Fraud and Risk Management: Detecting suspicious activity, preventing unauthorized access or abuse

Disclosure & Sharing

OBSERVE: extreme-casino-new-zealand may, under specific circumstances, share personal data with third parties when necessary for business operations and regulatory compliance.
EXPAND: All disclosures are limited to the minimum data necessary and are subject to strict confidentiality and security agreements.
REFLECT: Data may be shared with:

  • Payment Processors and Financial Institutions: For secure deposit and withdrawal processing
  • Service Providers: IT support, cloud hosting, analytics, communication platforms, all contractually bound to maintain data confidentiality and security
  • Regulatory and Government Authorities: NZ regulators, Curacao eGaming, and law enforcement as required by law or license conditions
  • Affiliates and Marketing Partners: Only with explicit user consent for marketing or promotional activities
  • Advertising Networks: Third-party cookies and trackers only upon user consent (see "Cookies & Tracking Technologies")

Protective Clause: We do not sell or rent your personal data. Disclosures are strictly limited to the purposes outlined in this policy and always in compliance with NZ law.

International Transfers

OBSERVE: As a Curaçao-registered entity, extreme-casino-new-zealand may transfer data internationally to service providers or corporate affiliates outside New Zealand.
EXPAND: These transfers include data processing in Curaçao, the European Economic Area (EEA), and other jurisdictions where partners are located.
REFLECT: We implement robust safeguards to ensure your data remains protected during international transfers.

  • Standard Contractual Clauses (SCCs): All transfers outside the EEA are governed by SCCs or equivalent legal mechanisms, providing a high level of data protection
  • Data Protection Agreements: All partners and processors are contractually required to apply security standards equivalent to those mandated by NZ privacy law
  • Oversight and Auditing: Regular reviews and audits of international data processing arrangements

Regional Compliance Note: International data transfers are carried out only where necessary and with full compliance with the New Zealand Privacy Act 2020.

Data Retention

OBSERVE: extreme-casino-new-zealand retains personal data only as long as necessary for the purposes for which it was collected and as required by law.
EXPAND: Retention periods are determined by regulatory obligations, industry standards, and user preferences.
REFLECT: We periodically review data and delete or anonymize records when retention is no longer justified.

  • Personal and Account Data: Retained for up to five (5) years following account closure to comply with KYC/AML requirements and possible regulatory audits
  • Transaction Data: Kept for at least five (5) years for financial reconciliation and legal reporting
  • Marketing Data: Processed until user withdraws consent or requests deletion
  • Technical Logs: Retained for up to twelve (12) months unless needed for security investigations
  • Deletion Criteria: Upon user request (subject to legal limitations), expiration of statutory periods, or completion of processing purposes

Protective Clause: Data subject to legal hold or regulatory investigation may be retained beyond standard periods until obligations are resolved.

Your Rights

OBSERVE: Users of extreme-casino-new-zealand via extreme-nz.com are entitled to comprehensive privacy rights under the New Zealand Privacy Act 2020, with alignment to GDPR and leading international standards.
EXPAND: These rights empower users to control their personal data, request access, correction, or deletion, and object to certain forms of processing.
REFLECT: We provide transparent, accessible procedures for exercising these rights free of charge.

  1. Access: Request a copy of personal data held and information about processing activities.
  2. Correction: Request correction of incomplete or inaccurate personal data.
  3. Deletion: Request erasure ("right to be forgotten") of personal data, except where retention is required by law.
  4. Restriction: Request restriction of processing in certain circumstances (e.g., contesting data accuracy or processing legality).
  5. Objection: Object to processing based on legitimate interests or direct marketing at any time.
  6. Data Portability: Receive personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
  7. Withdrawal of Consent: Withdraw marketing or cookie consent at any time without affecting prior lawful processing.
  • Procedure: Submit requests via support@extreme-nz.com or the live chat form. All requests are acknowledged within five (5) business days and resolved within thirty (30) days, subject to identification confirmation.
  • Cost: All rights can be exercised free of charge unless requests are manifestly unfounded or excessive.
  • Supervisory Authority: Users may escalate unresolved concerns to the Office of the Privacy Commissioner (New Zealand) (https://www.privacy.org.nz).

Regional Compliance Note: While extreme-casino-new-zealand does not operate under Mexican law, this policy aligns with leading international privacy frameworks to ensure maximum user protection.

Cookies & Tracking Technologies

OBSERVE: extreme-casino-new-zealand uses cookies and similar technologies on extreme-nz.com to optimize performance and personalize content.
EXPAND: Cookies are categorized by purpose and duration, and users have full control over their use.
REFLECT: The following cookie types are deployed:

  • Session Cookies: Temporary cookies necessary for secure login and navigation, deleted upon browser closure
  • Persistent Cookies: Remain after browser closure to remember preferences and facilitate subsequent logins
  • Third-Party Cookies: Used for analytics (e.g., Google Analytics), advertising, and affiliate tracking, set only with user consent

Managing Cookies:

  • Users may manage or disable cookies via browser settings at any time
  • Consent for non-essential cookies can be provided or withdrawn using the cookie consent panel on extreme-nz.com

Protective Clause: Disabling cookies may affect site functionality, but essential operations (security, access) will remain unaffected.

Data Security

OBSERVE: extreme-casino-new-zealand implements robust data security measures to protect personal information processed via extreme-nz.com.
EXPAND: Security protocols are designed to prevent unauthorized access, loss, or misuse, aligning with international best practices and standards.
REFLECT: Key measures include:

  • TLS 1.2+ Encryption: All data transmitted between user devices and our servers is encrypted using industry-standard protocols
  • Encryption at Rest: Sensitive personal and financial data is encrypted when stored on our systems
  • Multi-Factor Authentication (MFA): MFA is implemented for administrative and sensitive user account access
  • Access Controls: Role-based access ensures only authorized personnel can access personal data
  • Regular Security Audits: Periodic audits and penetration testing by independent security experts
  • Staff Training: Comprehensive data security awareness and privacy training for all staff
  • Incident Response: Documented and rehearsed procedures for prompt response to data breaches or security incidents
  • Compliance Standards: Alignment with ISO 27001 and SOC 2 security frameworks where applicable

Protective Clause: While no system is completely immune to risks, all reasonable technical and organizational measures are in place to safeguard your data.

Complaints & Contacts

OBSERVE: Users of extreme-casino-new-zealand are entitled to accessible, responsive complaint mechanisms concerning privacy practices on extreme-nz.com.
EXPAND: Multiple communication channels are provided for prompt resolution, and escalation paths are in place for unresolved matters.
REFLECT: Our complaint procedure is as follows:

  1. Initial Contact: Submit privacy-related questions or complaints via email to support@extreme-nz.com or through the live chat form.
  2. Acknowledgement: All complaints are acknowledged within five (5) business days of receipt.
  3. Investigation: The DPO or support team investigates the issue and may request additional information if necessary.
  4. Resolution: A formal response is provided within thirty (30) days, outlining the findings and any remedial action taken.
  5. Escalation: If unsatisfied, users may escalate concerns to the Office of the Privacy Commissioner (New Zealand) at www.privacy.org.nz or call +64 4 474 7590.

Postal Address: Kaya Richard J. Beaujon Z/N, Curaçao (for formal written correspondence)
Cost: All complaints are processed free of charge.

Protective Clause: All complaints and escalations are handled confidentially and with full respect for user rights under NZ law.

Updates

OBSERVE: This privacy policy for extreme-casino-new-zealand on extreme-nz.com is reviewed and updated regularly to reflect changes in law, technology, and business practices.
EXPAND: Users are notified of all material changes with sufficient advance notice.
REFLECT: Update procedures include:

  • Email Notifications: Registered users receive timely email alerts summarizing material changes
  • Website Banners: Visible banners on extreme-nz.com notify all visitors of policy updates
  • Account Dashboard Alerts: Prominent notifications on the user dashboard for logged-in members
  • Advance Notice: For significant changes, a minimum thirty (30) day notice period is provided
  • User Options: Users may object to changes or close their accounts before new terms take effect

Version Control: Last updated: 6 November 2025
Changelog (Material Changes): Updated legal references to NZ Privacy Act 2020; extended data retention periods through 2025; clarified international transfer safeguards; enhanced user rights procedures.

Protective Clause: Continued use of extreme-nz.com after updates constitutes acceptance of the revised Privacy Policy.